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We’re incredibly sorry for the confusion! You’ll receive this message when there has been more than one attempt to participate with any matching personal info, or your browser has been refreshed on the single use microsite. Once you reach this status, it can’t be reversed for the current promo. Unfo
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Promos FAQ
All information provided during Fooji promos is completely secure and compliant with the most recent data privacy acts. We only use information to fulfill deliveries and it's not sold to any third parties. Here's a link to our privacy policy for further clarification: https://fooji.com/privacy/
Fan Portal FAQ
How to Redeem Your Gift Card:Create an account or sign in to the DoorDash app or on www.doordash.comFor Mobile users:- Tap on Account- Tap on Credits and Gift Card- Enter the Gift Card Pin- Tap on RedeemFor Website users:- Click on the menu icon (3 stacked lines) in the top left corner- Click on Cre
Unfortunately, our food items are pre-selected based on what we’re delivering for the promo. Stay tuned because we may build an option to select vegetarian or other food allergy restrictions in the future.
We love all brands! If you want to work with us, shoot us an email at hello@gofooji.com
General FAQ
To access our Fan Portal visit fans.fooji.com. A link will also be provided in your confirmation email and success page.
Sometimes we deliver a variety of prizes in the same market, and were unable to exchange any prizes once the order has been placed. In these instances the prizes are distributed randomly from the distribution point, and these deliveries are meant to be a surprise for you when they arrive.
We can't give away all of our secrets, but you can find some more insight on the item(s) that are being delivered in the promo rules that can be found on the microsite.
There's an option to request to have your info removed from the Data Management section of the Fan Portal.
To edit any of your user details within the Fan Portal all you need to do is select the pencil icon in the upper righthand corner. Once you’ve made your changes click the save button.
We’re incredibly sorry for the confusion! You receive this status when there has been more than one attempt to participate with any matching personal info, or your browser has been refreshed on the single use microsite. Once you reach this status, it can’t be reversed for the current promo. Unfortun
Head on over to https://fooji.com/company/careers to see if we have any openings that fit your qualifications.
Any request related to lost, mutilated, missing, canceled, returned, unclaimed or stolen prize(s) must be submitted within 14 calendar days of your notification of a confirmed order. All inquiries after this time frame will not be addressed. Further clarification on this policy can be found via the
Unfortunately, this promo was outside the parameters of the legal guidelines for a promotion to take place in Florida.For further clarification please feel free to reference the promo rules on your link, and these Florida Game Promotions / Sweepstakes guidelines: https://www.fdacs.gov/Business-Servi
Fooji is the best fan engagement platform of all time. We work with amazing brands to help them reward fans with on-demand, mailed or digital products including custom swag, food, drinks, and even access to exclusive events.
If the value of a prize exceeds $600, then a 1099 MISC tax form needs to be filled out prior to awarding the prize as the value will be taxable to the recipient.
We're sorry that part of your delivery arrived missing. You can shoot @gofoojihelp a X (fka Twitter) DM (https://bit.ly/3yskZzD) or email us at help@fooji.com, and one of our Fooji Fan Experience team members will look further into your participation.
We always want you to have a great experience when participating in our promos. We sincerely apologize that you were unable to locate your delivery. Shoot us a X (fka Twitter) DM @gofoojihelp (https://bit.ly/3yskZzD) or email us at help@fooji.com, and one of our Fooji Fan Experience team members wil
Your tracking will show in the Fan Portal once the UPS shipping label has been created. You can also sign up for UPS My Choice notifications with your participation email, and you'll be notified once the shipping process begins.
Less of a question and more of a comment, but we love you too.
