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Promos FAQ

Promos FAQ

The frequently asked questions from fans participating in Fooji promotions

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(36)

Why is this promo unavailable in Florida?

Unfortunately, this promo was outside the parameters of the legal guidelines for a promotion to take place in Florida.For further clarification please feel free to reference the promo rules on your link, and these Florida Game Promotions / Sweepstakes guidelines: https://www.fdacs.gov/Business-Servi

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Promos FAQ

My item(s) arrived missing

We're sorry that part of your delivery arrived missing. You can shoot us an Instagram DM https://fooji.info/instagram-dm, X (fka Twitter) DM fooji.info/gofoojihelp or email help@fooji.com, and one of our Fooji Fan Experience team members will look further into your participation.

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Promos FAQ

Why did I receive a survey for the promo?

We apologize for the confusion with the email. This survey was sent to all participants in the promo even if they didn't win a prize. Stay tuned for more upcoming promos, and plenty more chances to win free swag and food.

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Promos FAQ

Where can I find the delivery zones map?

You can access the delivery zone(s) map from the promotional rules link on the microsite.

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Promos FAQ

Why does it say "bot detected"?

We’re sorry for the confusion! It looks like your initial attempt to complete the captcha process wasn't successful. Once you reach this status, it can’t be reversed for the current promo. Stay tuned for upcoming giveaways!

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Promos FAQ

Why do I need to complete an affidavit in order to receive my prize?

If the value of a prize exceeds $600, then a 1099 MISC tax form needs to be filled out prior to awarding the prize as the value will be taxable to the recipient.

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Promos FAQ

I see a white screen, and all it says is "403 Gateway"

We're sorry to hear that you received a 403 gateway screen. More than likely you might need to try your link on a cellular connection as opposed to wifi.

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Promos FAQ

I see a white screen, and all it says is "403 Gateway"

We're sorry to hear about this. More than likely you might need to try your link on a cellular connection as opposed to wifi.

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Promos FAQ

I see a white screen, and all it says is "403 Gateway"

We're sorry to hear about this. More than likely you might need to try your link on a cellular connection as opposed to wifi.

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Promos FAQ

Received "No availability in your area" message

We really wish we could hook up everyone who participates. Unfortunately, this message means that you’re currently located outside of the on-demand delivery zone for our current promo. Our delivery zones must be limited so that we can stay within our two-hour delivery time frame. We do run a ton of

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Promos FAQ